Effective Date: March 15, 2024

This policy explains what information we collect when you use First Wok websites or services and how we store them. Our team at First Wok, located in West Windsor Township, New Jersey strives to provide an unforgettable experience to each one of our customers in every visit. We want to make sure you feel safe and aim to build trust.

Information We Collect and How We Use It

When you use First Wok services, we gather information such as your name, phone number, address , and email, which some of you actively give us, to better enhance our ability to provide higher quality service. Accurate Billing Details are required whether you pick up or place a delivery when using this platform. Please make sure your billing zip code matches the card you use at checkout otherwise the payment will not go through. We use this data to process transactions or make recommendations or simply to respond to questions or comments. When you use our online ordering website, we collect your username and password for account creation purposes. We also collect user data i.e. how you use the website, the frequency of visits or search queries to help give us an understanding where our customers are at, and meet them there. When you use our website, you are sharing your information with google since we are integrated with google maps and other services. When you choose to Sign Up for an account, we use your information to identify you for a more personal experience. For example we might see that you ordered the same entrée a couple times and show you similar suggestions.

How We Keep You Protected

We, at First Wok are dedicated to protecting your information from unauthorized access or unlawful processing. We only keep your Personal Information for as long as we require to process transactions or as long as Data Protection Legislation allows. We do not share sensitive information with any third party organization. If you chose a password when using the site, it is your responsibility to keep it confidential. If the password was auto generated, we keep it stored in our system backed up with security to prevent unauthorized access. Unfortunately, the internet is not secure and although we take steps to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted through the website, and therefore any information you provide is ultimately at your own risk. 

How to OPT OUT

You can contact us anytime and ask us to delete any Personal Information we have stored from past visits. Opt out of email newsletters or promotions. If you would like any further information about this policy please contact our team manager at our store, located at 295 Princeton Hightstown Rd, Unit 1, West Windsor Township, NJ 08550.